EXCHANGES
We are committed to design and manufacture products of best quality and fit.
However, if in case the product doesn’t fit your size, we are happy to help you with a hassle-free exchange process.
All you need to do is to initiate an exchange request through our
website with the particular order number within 7 days from the date of
delivery of your order.
Exchange eligibility:
The product(s) requested for exchange should in resalable condition. It
should not be used, washed, worn and must be returned with intact tags
and original packaging.
NOTE: Products bought from clearance sale are not eligible for refund/exchange.
Steps to initiate Return/Exchange process through website:
Initiative the Exchange/Return Request by submitting the request: RAISE RETURN REQUEST
Reverse Pickup of your order will be initiated within the next 48 hours.
Handover the package to the assigned pickup agent. Product should be
unused and should have original tags intact. If tags are not proper or
product is not in resalable condition, return will be rejected.
Once the pickup is complete, you will receive a COUPON CODE of the
same value as the amount paid by you (excluding the COD handling
charges) in your email within 24 hours of reverse pickup being
completed. Instructions for its usage will be mentioned in the same
email.
With the COUPON CODE, you can place a new order for a fresh piece or any other product from the website.
In Case of Exchanges, as soon as the pickup is done your new order
as per your selection will be created and will be shipped in next 48
hrs. You will receive updates about your new order over email and whats
app.
REFUNDS
Once your refund is approved we will provide a unique COUPON CODE of
your paid amount within 5-10 business days. Once its will be
processed/credited in a form of COUPON CODE that can be used for future
purchases. NO refund will be processed in bank account. Coupon code
issued against the returned outfit is only for the amount paid for the
outfit and not for COD handling charges.
Kindly feel free to mail us on our registered mail for any queries.
FOR UN SERVICEABLE PIN-CODES:
In case,
your PIN code is Un serviceable for reverse pickup with our courier
team, we would request you to self-ship the product to us at the
following address through a reputed courier service:
Alonic Fab
B_4, Valam nagar, Simada Gam, Varachha, surat-395006
Contact:
Email: alonicfab2024@gmail.com
Call: +91 8200430378
The tracking details and the receipt of the courier charges needs to be shared with our team to reimburse the courier charges.
We will review the return order and initiate exchange/refund
process. We will not be responsible for any lost packages and your
request will be processed only if the product is delivered to us.
Once we verify the return and replacement or Exchange and if its in
original stage will deliver your return in 5-10 business days at your
registered location.
